Welcome

Northwest Central Dispatch System (NWCDS) is an intergovernmental consolidated emergency dispatch system, providing 9-1-1 services for several communities in northwest suburban Chicago. The combined population of the communities is nearly 500,000 covering over 170 square miles.

If you need police, fire, or EMS, please dial 9-1-1 immediately.

Northwest Central Dispatch System (NWCDS) celebrates 50 years of service!

The state of the art center handles an average of 1,677 telephone calls per day and dispatches approximately 246,000 calls for service annually. The center is staffed by Public Safety Telecommunicators who have completed a comprehensive training program and participate in ongoing continuing education.

NWCDS is also the primary dispatch center for:

• MABAS (Mutual Aid Box Alarm System) Division 1
• ILEAS (Illinois Law Enforcement Alarm System)
• IL-TERT (Illinois Telecommunicator Emergency Response Taskforce)
• NIPAS (Northern Illinois Police Alarm System)

NWCDS is proud of the following achievements:

• Accredited Emergency Fire Dispatch Center of Excellence (IAED)
• Accredited Emergency Medical Dispatch Center of Excellence (IAED)
• Certified Partner with the National Center for Missing and Exploited Children
• Project 33 Training Certification (APCO)

Values

To work together as a team to ensure that our decisions and actions achieve the highest standards in dispatch protocol and professionalism.
To hold ourselves accountable to the utmost level of ethical conduct.
To process all requests promptly and accurately in a manner that leaves the public and member agencies confident in the performance of the center.

Northwest Central Dispatch System

Welcome

Member Departments

Contract Departments

NWCDS is also the primary dispatch center for:

NWCDS is proud of the following achievements:

Mission Statement

Governance

Values