Northwest Central Dispatch System


Citizen Satisfaction Survey

Recently, you may have called Northwest Central Dispatch System for 9-1-1 assistance. To help improve our service, it is important to know how you feel about your contact with us. The information provided will be used in evaluating our service.

Please take a few minutes to complete this brief survey.

Case Number:

Please enter the date, time and location.

Please enter the Date of Call example: mm/dd/yy.

Time of Call:

Please Select Time of Call.

Enter the Address or Intersection:

Please enter location of incident.

Select the community where assistance was requested?

Please select the town.

What services were requested?

Was your call answered promptly?

Was the call taker courteous and helpful?

Was your call handled in a professional manner?

How satisfied were you with the service provided by the
9-1-1 Center?

Please share any comments or suggestions about your experience calling











© Northwest Central Dispatch System 2016
1975 E. Davis Street, Arlington Heights, IL 60005 847-398-1130