Northrop Grumman Command Point CAD System   Northwest Central Dispatch System utilizes a computer aided dispatch system (CAD) to assist call takers and dispatchers with their day to day work. The key word with this system is "aided". The computer is programmed to give the dispatcher greater accuracy and speed in providing service. It will recommend specific units to send to a call based on the location of the call.       Positron Power 9-1-1 Phone System The Enhanced 9-1-1 Phone system allows the call takers to see information related to a 9-1-1 call coming in to the center. When they answer a call, the system shows them the name, address, phone number, and the police and fire jurisdiction that the address belongs in (if this information is available. See the Cellular 9-1-1 page and VOIP page for additional information). The Enhanced 9-1-1 phone system and the CAD system work hand in hand to assist the call taker. The two systems are integrated to allow the call taker to enter the information in to the CAD directly from the 9-1-1 screen at the touch of a button.       microDATA Mapping   Northwest Central Dispatch uses mapping software provided by microDATA. This software allows a dispatcher to see a map of the area where a call originated and allows the dispatcher to assist the responding units in finding the location of the caller. This software also provides the location of a caller who is using a cell phone.