Citizen Satisfaction Survey

You may have called Northwest Central Dispatch System for 9-1-1 assistance. To help improve our service, it is important to know how you feel about your contact with us. The information provided will be used in evaluating our service.

Please take a few minutes to complete this brief survey.

Case Number:

Please enter the date, time, and location.

Time of Call:

Enter the Address or Intersection:

Select the community where assistance was requested?

What services were requested?

Was your call answered promptly?

Was the call taker courteous and helpful?

Was your call handled in a professional manner?

How satisfied were you with the service provided by the
9-1-1 Center?

Please share any comments or suggestions about your experience calling


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