Information about Northwest Central Dispatch System

Northwest Central Dispatch System is a cooperative venture voluntarily established by its members in 1971 pursuant to the Northwest Central Dispatch System Intergovernmental Agreement entered into by them in accordance with Article VII, Section 10 of the 1970 Constitution of the State of Illinois and pursuant to the Intergovernmental Cooperation Act, Chapter 127 of the Illinois Revised Statutes for the purpose of providing hardware, software, services and other items necessary and appropriate for the establishment of a joint police, fire and other emergency communications system for the mutual benefit of the members of the venture. Northwest Central Dispatch System presently serves twelve urban Illinois communities. These communities are located northwest of Chicago. The twelve communities are spread out in the counties of Cook, Du Page, Kane, Lake, and McHenry. The member communities are Arlington Heights, Barrington, Buffalo Grove, Elk Grove Village, Hoffman Estates, Inverness, Mount Prospect, Palatine, Prospect Heights, Rolling Meadows, Schaumburg and Streamwood. The Barrington Countryside and Palatine Rural Fire Protection Districts contract with NWCDS for dispatch services.

The combined population of the communities served is nearly 500,000 as of the 2010 Census. These communities cover an area totaling 170 square miles.

NWCDS is licensed for Emergency Medical Dispatch with the Illinois Department of Public Health, Division of EMS and Highway Safety and functions as prescribed in 210 ILCS 50 (The Illinois EMS Act), as well as the Illinois Administrative Code, including 77 ILL. Adm. Code 515, Section 515.710 (e).


The total amount of the Northwest Central Dispatch System and NWC911 budget is approximately $17 million.

Number of full and part-time employees

Northwest Central Dispatch employs 86 full time employees and 5 part-time employees.

Board of Directors

Randall Recklaus
Dane C. Bragg
Scott Anderson
Matthew Roan
Eric Palm
Sam Trakas
Michael Cassady
Reid T. Ottesen
Joseph F. Wade
Robert Sabo
Brian A. Townsend
Sharon Caddigan

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